Full Terms and Conditions

Gift Voucher Terms and Conditions

Voucher duration. Vouchers are valid for a period of 12 months from the date of purchase, vouchers cannot be redeemed after expiry date.

Vouchers may be extended for up to 1 year at a cost of £15 per 3-month period.

Use of multiple vouchers. Only one gift voucher can be used per booking.
Use of promotional codes. Promotional codes cannot be used in conjunction with gift vouchers.

Email vouchers. Email vouchers shall be provided free of charge to the email address provided at point of purchase.

Postal vouchers. There are additional costs associated with provision of a postal voucher. Such costs are added to the voucher cost and shall be paid at the point of purchase. Please allow up to 7 days for delivery of a postal gift voucher.

Voucher redemption. Services must be pre-booked. Vouchers can be redeemed on our website or by phone – 0131 333 5001.

Refunds. Vouchers are non-refundable other than within the 14 day cancellation period as per the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. No change is given against any purchase. Any credit balance will remain on the voucher until expiry 12 months from purchase date.

Monetary vouchers. Monetary vouchers can be used for part or full payment of any course or service. If the course cost exceeds the amount of the gift voucher, the balance must be paid in full by credit or debit card at the point of booking.

Course availability. ESFW does not guarantee that spaces will be available on courses. Spaces are only secured once a course has been booked, so it is recommended that you book as early as possible to avoid disappointment.

Transfer. Vouchers are transferable against any of our products or services. Vouchers cannot be exchanged for cash.

Lost or stolen vouchers. Lost, stolen or destroyed gift vouchers will not be exchanged or refunded.

Cancellation. In the unlikely event that a course needs to be cancelled by ESFW, a new gift voucher shall be issued and shall be valid for a further 12 months. In the event that a course is cancelled by a voucher holder no refund shall be given.

Professional Courses Terms and Conditions

  1. These Terms and Conditions, Course Fees list, Course Application Form and Student handbook (copy available from the ESFW office on request or see Student Info page on the website) constitute the terms of the legally binding contract (“the Contract”) between you, the student, any invoice addressee set out in the Course Application form and Edinburgh School of Food & Wine Limited (“ESFW”). Application implies acceptance by each student of the rules and regulations contained within the student handbook (on Student Info page of the website).
  2. ESFW is not obliged to accept any applicant onto a course. We will normally write to you within 14 days to confirm acceptance of your application and your booking onto a course.
  3. Students may be permitted to join courses after they have started, but no reduction in fees will normally be allowed. Missed classes cannot be made up and students whose attendance is irregular will not be guaranteed a certificate. Certificates will only be issued if the student passes all parts of the course, subject to clause 7 (iv) below.
  4. ESFW reserves the right to terminate the training of any particular student at any time if a student commits a serious breach or persistent breaches of the rules and regulations set out in the student handbook. In particular, ESFW will terminate a student’s training if their behaviour is disruptive to the other students or the running of the business. If ESFW is unable to reallocate your place, no refund of fees will be made and if payment is being made by instalments, the balance will become immediately payable.
  5. ESFW may occasionally need to make alterations to course dates and / or content, this will be done in full consultation with students.
  6. Students must not bring any items of special value onto ESFW’s premises. ESFW will not accept responsibility for the loss of or damage to any personal possessions. ESFW will not be liable for any loss suffered by a student, which is indirect, special or consequential. ESFW will not be liable for any loss suffered by you resulting from any event, which is beyond the reasonable control of ESFW. A limit of the fees paid will be made for any compensation claims.
  7. Enrolment on certain courses is subject to the payment of a booking fee (which is non-refundable) as set out in ESFW’s Course Fees list.
  8. Following acceptance by ESFW of your application, you and the invoice addressee will be contractually bound to pay the full amount of the fees as follows:
    1. Booking fees are payable with the initial application for enrolment and are only refunded in the event of ESFW being unable to accept the student. The booking fee may, however, at the discretion of ESFW, be transferred to another ESFW course beginning within 12 months of the cancellation of the original booking.
    2. The balance of fees for all courses requiring a booking fee is payable by the applicant in full, not later than four weeks before the start of the course (unless otherwise stated) or ESFW will not be able to guarantee a reservation. In addition to fees, extras (as set out in ESFW’s Course Fees list) must be paid.
    3. Fees for all courses not requiring a booking fee, as set out in ESFW’s Course Fees list, are due in full at the time of booking.
    4. No refund will be made if you subsequently fail to attend all or any part of the course (and ESFW is unable to reallocate your place) or if you fail any exam. If a student wishes, for religious or other reasons (such as a disability), that they do not wish to participate in part of their course they must discuss this with ESFW staff and gain specific permission to be exempt from this part of the course.
    5. If ESFW has agreed that fees may be paid by instalments, each instalment must be paid by the instalment date set out by ESFW. Any booking fee paid will be deducted from the final instalment.

Leisure Course Terms and Conditions

  1. Contract
    1. These terms and conditions tell you about us and the legal terms and conditions (the “Terms“) on which we offer places on our Short Courses, as listed on our website, to you.
    1. These Terms govern the relationship between you and Edinburgh School of Food & Wine Limited (“ESFW“) and will apply to any contract between you and ESFW (the “Contract“).
    1. By booking a place on any of our Short Courses, either for you or on behalf of a third party, you agree to be bound by these Terms. Please read these Terms carefully and make sure that you understand them, before booking.
    1. These Terms and any Contract made under these Terms will be governed by Scots law and any disputes will be administered through the Scottish legal system.
    1. In these Terms the following words shall have the following meanings:
      1. Booker” means any person who books a place on any Short Course on your behalf but who, by so booking, nevertheless undertakes to be bound by these Terms;
      1. Course Fee” means the fees charged by ESFW for a place on a Short Course, as shown on the course booking page of the Website;
      1. Rules” means ESFW’s health and safety and other procedural rules relating to your conduct during the Short Course which will be outlined to you at the start of each Short Course;
      1. Short Course” means any course offered by ESFW which runs for less than one calendar month;
      1. Start Date” means the date on which a Short Course is planned to begin, as stated on the Website;
      1. Website” means https://www.esfw.com/; and
      1. you” includes, where the context allows, any Booker who books your place on any Short Course.
  1. Fees 
    1. All bookings must be paid in advance to secure a course space, places cannot be held with full payment of fee.
    1. All fees are non-refundable but are fully transferable given the correct notice period as set out below.
    1. Students may be permitted to join a Short Course after the start date but normally no reduction in Course Fees will apply in these circumstances.
  1. Payment
    1. Course Fees can be paid:
      1. online via the secure website booking system;
      1. by bank transfer to Edinburgh School of Food & Wine, 

40-20-44, 11849581

      1. by card, via telephone, calling our reception on 0131  333 5001
    1. We accept payment by Mastercard/Visa Credit Cards and Switch/Solo/Maestro Cards.
    1. Students who are resident outside the UK and who wish to pay electronically can obtain the IBAN and Swift code number for ESFW by calling reception on 0131 333 5001
  1. Cancellation
    1. If you cancel your place on a Short Course less than 21 days before the Start Date we will do our best to find a replacement student to take your place on the Short Course and:
      1. if we find a replacement to take your place then we will transfer you to an alternative course within 12 months from original course date
      1. if we cannot find a replacement, then your Course Fees will be forfeited.
    1. If you cancel your place on a Short Course over 21 days from the Start Date we:
      1. will transfer you to an alternative course within 12 months, subject to availability.
      1. where the Course Fees for the replacement Short Course are higher than Course Fees already paid for the original Short Course, you must make payment of any such difference in the Course Fees at time of transfer.
    1. Insurance can cover you for many issues that may prevent you from attending your Course such as travel disruption, sickness or sickness of a near relative. We strongly recommend that you look at this option to insure yourself against loss of Course Fees.
    1. In certain circumstances we may be required to cancel a Short Course on which you have booked a place. If this is the case, we will make every effort to inform you that the Short Course has been cancelled and will refund any Course Fees which you have paid to us or move you to an alternative Short Course if you prefer.
  1. Health and Safety
    1. You must adhere to the Rules at all times during the Short Course.
    1. A short briefing on the Rules will be given at the start of each Short Course.
    1. ESFW reserves the right to cancel your place on a Short Course at any stage if you commit a serious breach of the Rules.
    1. If your place is cancelled in terms of Condition 6.3 then we will not refund any Deposit or Course Fees which you have paid.
    1. If you have any allergies or other medical conditions which may affect your participation in any Short Course then you are responsible for making ESFW aware of this, so that we may take the necessary  actions and decisions to ensure your safety and that of fellow students and staff.
    1. All students must wear flat, non-slip footwear with covered toes. You will not be admitted into the kitchens without proper footwear or suitable clothing. Long hair should be tied back.
  1. Liability
    1. ESFW holds liability insurance in accordance with statutory requirements but shall under no circumstances whatsoever be liable to you, whether in contract, delict, breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the Contract except where such liability cannot be excluded under statute.
    1. For the avoidance of doubt, ESFW shall not be liable for any failure of any student to comply with Condition 6 or for any other matter outwith ESFW’s control.
    1. You should not bring valuable items into ESFW as we cannot accept responsibility for the loss of any personal possessions.
    1. This Condition 7 shall survive termination of the Contract.
  1. Personal Information
    1. All personal information which we receive from you in the course of our business will be used only:
      1. to allow us to carry out our obligations arising from the Contract;
      1. to allow us to provide you with the information, products and services that you request from us or which relate to the Short Course on which you have booked a place;
      1. to notify you about changes to our service.
    1. We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with any applicable law.

8.3.Unfortunately,thetransmissionofinformationviatheinternetisnotcompletely secure. Although we will do our best to protect your personalinformation,wecannotguaranteethesecurityofyourdatatransmittedtooursite;any transmissionisat yourown risk.

  1. Variation
    1. We may revise these Terms from time to time, as ESFW thinks necessary.
    1. Every time you book a place on a Short Course, the Terms in force at that time will apply to the Contract between you and us.
    1. Whenever we revise these Terms in accordance with this Condition 10, we will keep you informed and give you notice of this by stating that these Terms have been amended and the relevant date on our Website.